Telecommunications Testing
With well over two decades of testing experience in the Telecommunications industry, Trillium is at the forefront of testing network and customer equipment:
Headset testing (Call Centers)
OH&S issues are an integral part of managing today’s complex customer Call Centres. Trillium can test headsets to check for conformance with Australia’s Industry Guideline G616:2013, either in the wake of an acoustic shock incident, or in batch testing as part of a routine audit process.
Ambient Noise Measurement (Call Centers)
The volume contrast between customer/client conversations and ambient background noise is a key issue in conversation intelligibility. Trillium can measure and log the background noise level in your call center space, for monitoring and long-term improvement.
Telephone and Telephone System Pre-compliance Testing
To minimize the risk of expensive test/fail/retest cycles at accredited test labs, Trillium can assess the lab-readiness of your telephones and telephone systems by performing pre-compliance testing to Australian specifications AS/CA S002, S003, S004 and NZ specification PTC220. Trillium’s test and engineering expertise can ensure you achieve the most cost-effective test cycle at accredited labs.
