Trillium launches its new USB version of the Line Connect Recording Adapter that provides automatic level control. Trillium Technologies Pty Ltd has developed a new USB Telephone Recording Adaptor for Line Connect (REC-ADPT-USB-LC), to compliment its extensive range of Telephone Recorders. The product which is designed and manufactured in Australia, provides a connection from any … Read more
Trillium is pleased to announce that it now has the capability to conduct voice quality testing using the Perceptual Evaluation of Speech Quality. Trillium is pleased to announce that it now has the capability to conduct voice quality testing using the Perceptual Evaluation of Speech Quality (PESQ) system in accordance with ITU-T Rec. P.862 (narrow … Read more
Trillium is pleased to announce the release of an upgraded version of its telephone call recording software, CallRecorder V5.11. The new release, which is fully compatible with Windows XP, Vista, and Windows7 (32 and 64 bit versions) offers a number of enhancements/ improvements, which when used in conjunction with Trillium’s range of telephone recording adaptors, … Read more
Trillium releases a White Paper on the importance of Customer Perceived Voice Quality and Trillium’s unique measurement techniques. Trillium’s measurement techniques can help you assess, improve and maintain your customer’s perception of your contact centre’s voice quality. So…your customers complain of poor voice quality, yet your IT people tell you it’s OK ?
Trillium has extended the range of fully approved Algo SIP products available in Australia for voice paging systems, loud ringing, visual and audible alert notification, customer/emergency assistance, and entrance security. 8180 SIP Audio Alerter The 8180 SIP Audio Alerter is a PoE Wideband wall mount speaker. The device is designed for voice paging, loud ringing … Read more